Thank you for using 8om, your go-to URL shortening and business profile creation platform. We strive to provide the best experience for all users, especially when it comes to payments for creating business profiles. Please read our Cancellation and Refund Policy carefully before making a payment.

1. Payment for Business Profile Creation.

• To create a business profile on 8om, a payment through Razorpay is required. Once the payment is successfully processed, the business profile will be created, and access to various features like URL shortening, QR code generation, and link-in-bio will be granted.

2. Cancellation Policy.

• Once the payment is completed and the business profile is created, cancellations are not possible. We encourage you to ensure that you have reviewed all the information before making a payment.

3. Refund Policy.

Refunds are only applicable in the case of the following situations:

• Double payment: If the same payment is made more than once for the same service, we will process a full refund for the extra payment made.
• Payment failure: In the event of a payment failure where no service is rendered, you will receive a full refund.

Refunds are not applicable if:

• You change your mind after the service has been provided.
• There are no issues with the payment or service, but you wish to cancel for personal reasons.

4. How to Request a Refund.

If you believe you are eligible for a refund due to any of the reasons mentioned above, please contact us at info@8om.in within 7 days of the transaction. We will review your request and process the refund if applicable.

5. Processing Time.

Refunds will be processed within 7-10 business days after approval, and the amount will be credited to the original payment method used.